THE SITUATION
It began with the General Data Protection Regulations (GDPR) law that was enacted in 2018 in the European Union. It has since moved to the United States with the California Consumer Privacy Act (CCPA). The effect this has on any organization doing business with consumers – rather directly or indirectly – having to consider how they manage all corporate information to make it easy to search, remediate and complete delete data based on consumer demands.
THE SOLUTION
Platform 3 Solutions brings the ability to connect to, interrogate and identify all moments of Personally Identifiable Information to allow it to be identified to archive and manage. With Archon, this effort is done through A.I. and in an automated fashion no matter the source system maintaining data relationships and being able to evaluate what is inside data types like email and documents.
THE RESULTS
A rationalization of an enterprise solution portfolio with the retirement of old systems, archiving of older data and understanding both structured and unstructured systems to identify what is needed to drive greater automation when someone asks to be ‘deleted’. Fortune 100 retailer enabled this across 100s of applications to reduce the manual effort by 90% while also driving the consistent definition of just ‘what is a customer’.