His most telling quote is “ECM is now dead (kaput, finite, an ex-market name), at least in how Gartner defines the market. It’s been replaced by the term Content Services, a strategic concept that covers three aspects, namely Content Services Applications, Platforms and Components.” What has also happen in the last 1000 days include:
- Microsoft has basically given away Sharepoint in the cloud with Office365 subscriptions.
- OpenText purchased the ECD division from Dell/EMC consolidating the Documentum portfolio.
- Kofax purchased the Nuance capture business.
- Box platform has become reality to bring more enterprise needs to born-in-cloud content storage.
The result is a whole new landscape of math around costing/economics and technology roadmaps that give firms options to consolidate their legacy ECM technologies into a more nimble (and cheaper) content services environment.
Taking a quote from an AIIM presentation given by industry expert Tom Rieger, the challenge for everyone is now they compare in the total customer experience against not just your competitors – but to their ‘last best’ digital experience like Netflix or Amazon. HOW DO YOU ACCOMPLISH THAT WITHOUT A MORE NIMBLE CONTENT STRATEGY? <The video is here>
His research goes deeper into the problems and what those solution options should be going forward.
So here we are 1,000 days later after many an industry pundit has tried to defend ‘ECM’ and for most firms NOTHING CHANGED. As we roll into the next 1,000 days and 2020, it may be time to start chipping away at the broad and messy legacy ECM portfolio and take better advantage of where the investments and innovation are taking place – tired technologies like DocStar, Perspective, Stellent, IBM CM8, IBM CMOD, IBM FileNet, Documentum and so many others that have been acquired and relegated to the ‘legacy’ pile.
Platform 3 Solutions brings a long history in knowing both structured and unstructured technologies and also how to make that pivot into a more consolidated and nimble services environment with their Archon solution. With roots deep in the legacy ECM world and broader capabilities to help you decide what should be kept active, archived or deleted – the organization can help clean out the ‘legacy’ for you.
Problems like ‘I don’t know what is in there’ or ‘where do I start?’ are all solved with Platform 3 Solutions. Investigate, Assess, Recommend, Retire/Decommission/Migrate/Consolidate. Start your next 1,000 days today!
Learn more from our recent webcast where we discuss “Zombies are Scary! But Zombie Applications Are Even Scarier“. <CLICK HERE>